The KTEP survey measures 17 team performance factors
which fall into four clusters. Extensive research has shown that these
factors are essential for effective performance in knowledge teams.
Reading through this list of performance factors you
may note that many of them are seemingly fuzzy. That's one of the powerful
things about KTEP: it takes these fuzzy team factors (e.g., "Climate
for Creativity" and "Trust") and makes them concrete and
actionable.
The factors illuminate the following...
| Leadership Factors |
| Inspirational Leadership |
the capacity of the designated leader(s) to develop
a shared vision, stimulate creative thinking and gain the commitment
of members |
| Project Management |
the capacity of the designated leader(s) to gain resources,
set performance standards and deliver results within time and budgets |
| Clarity of Purpose |
the extent to which the goals and objectives of the
team are clear to all members and each understands his/her role |
| Autonomy in Operation |
the degree of control and flexibility within the team
to plan and conduct its work |
| Resource Factors |
| Scientific and Technical Expertise |
the quality and diversity of scientific/technical knowledge
and expertise relevant to the team's work |
| Equipment and Facilities |
the access to equipment, facilities or specialist techniques
required to undertake the work |
| Information Sharing |
the access to information required to do the job and
understanding of the capabilities of others in the team |
| Market/Client Awareness |
the level of understanding of all members of the team
of the needs and expectations of clients or funding agencies |
| Process Factors |
| Conflict Management |
the ability of the team to use conflict constructively
as part of the team's creative process |
| Team Brainstorming |
the level of synergy achieved from sharing new thoughts
and sparking ideas of one another |
| Team Learning |
the ability of the team to evaluate its performance,
build on its successes and learn from its mistakes |
| Climate for Creativity |
the extent to which divergent or lateral thinking is
encouraged through team meetings and other communication processes |
| Interpersonal Dynamics Factors |
| Trust |
the extent to which members feel they can be open, honest
and direct and can rely on each other for support |
| Respect for Individuals |
the extent to which the different capabilities and personal
styles or preferences of individual members are respected and valued |
| Goodwill and Cooperation |
the capacity of the team members to cooperate and achieve
results through informal and intuitive understandings |
| Alignment of Values |
the extent to which individual values and beliefs are aligned with
team goals and priorities
|
| Status Equality |
the level of confidence of each member of the team to
contribute ideas and to challenge others without regard to the status,
seniority or reputation of other team members |
